Soy Wax & Shea Butter Massage Candles

SHIPPING PROCESS

ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out
to you via e-mail.  If your item(s) are available for immediate shipment (within 1-2 business days), we will process the charges and submit the order for shipment.

ORDER SHIPMENT

The delivery time frame is between 5 to 12 business days
however, you may receive your items much earlier depending on your location. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 3 business days of your order, feel free to follow up with us at info@vacationgrabs.com.

CANCELLATIONS & REFUNDS

You are able to cancel your order with no penalty. Cancel
your order before your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges.
Refunds will only be issued to the original credit card that you use when placing your order.

WHY YOU SHOULD CHOOSE US!

✔️ Fast Delivery

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Secure Checkout

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Brand Quality

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Money-Back Guarantee

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Customer Support 24/7

We are working on providing exact delivery timeframes per product. In the meantime, below is a rule of thumb for how long your purchase will take to arrive.

Our warehouse locations are: Atlanta GA, Irvine CA, and China. 

Shipping in the U.S.: All orders will take from 1 - 3 business days to process. After processing, our delivery times range from 3 to 12 business days depending on  warehouse location. Please use chat if you would like to check the shipping duration for a particular product before ordering. You can also email us at info@vacationgrabs.com, or our whatsapp +1 404-860-2980

International Shipping: Same processing duration as the U.S. and delivery times range from 8 - 21 business days. Please reach out for specific product delivery times.